FAQ

What is SCR’s service area?
What are your hours of operation?
Does SCR provide medical attention?
Can I request same day travel with your company?
I have a handicapped family member; do you sell your out of service vans?
Do you go up and down the stairs?
Do you provide a wheelchair?
How can I pay for SCR’s Transportation?
Can I book a trip online?

 

What is SCR’s service area?

SCR currently operates in seven (7) major counties in Illinois, Northern Indiana and state of Michigan & Wisconsin.

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What are your hours of operation?

We operate 24 hours a day.

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Does SCR provide medical attention?

No. We are strictly a non-emergency transportation company. We do not provide medical treatment at anytime, nor do we provide ambulance service.

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Can I request same day travel with your company?

Yes if you are booking a "private" trip. In most cases, we can provide transportation within one (1) hour, if ordered via phone. Time may be longer for suburbs.

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I have a handicapped family member; do you sell your out of service vans?

No, not to the public or other carriers.

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Do you go up and down the stairs?

Special Services ADA is a curb-to-curb program. Drivers cannot escort a client past the ground floor of any building, nor are they permitted to enter residences. However, for private paying clients SCR provides what is known as a two-man trip where an attendant helps the driver transport a physically disable client up or down doorsteps. An additional fee will be assessed.

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Do you provide a wheelchair?

Yes, with a 24 hour notice.

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How can I pay for SCR’s Transportation?

Cash, Check or Credit Card.

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Can I book a trip online?

Yes. It is possible to access a trip order form online (see "Private Trip Order Form" or "Trip Order Form") Telephone numbers to book a trip are also available under the link REQUEST A TRIP

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-In 1996 SCR was awarded the Small Business of the Year Award by the Bank of America.

-SCR was featured in Crain’s Small Business Magazine, Indigo Newspaper, the Chicago Tribune, the Chicago Sun-Times, the Chicago Defender and many other community publications.

-SCR was also featured in Jet Magazine and on WLS TV’s, Minority Business Report.

-In 2004, Stanley and Pamela Rakestraw were awarded the Business of the Year Award by the Chatam Business Association.

-In 2004 Taxicab, Limousine Association (TLPA) proudly awarded SCR with the Operator of the Year Award.

-In 2005 TLPA recognized SCR’s driver Larry Lewis as the driver of the year!

Larry Lewis  - 2005 TLPA driver of the year

Click on photo to enlarge


Copyright © 2006 SCR Medical Transportation, Inc. All Rights Reserved